Frequently asked questions
What is JEKEMI?
JEKEMI is a Korean-made haircare brand that blends botanical ingredients with advanced NutriLuxe technology, offering salon-quality products designed to nourish, repair, and enhance your hair naturally.
Are your products free from harmful ingredients?
Absolutely. JEKEMI products are free from parabens, alcohol, and harsh chemicals. We believe in clean beauty that prioritizes both effectiveness and scalp health.
Do you test your products on animals?
No. JEKEMI is proudly cruelty-free. We never test our products or ingredients on animals.
Do you ship internationally?
Currently, we ship within Singapore and selected regions. Stay tuned as we expand our reach.
What’s your return/exchange policy?
Unused items can be returned within 7 days. Used/opened products are non-refundable. Damaged but sealed products are eligible for a 1-to-1 exchange. Learn more on our Return Policy page.